Returns & Complaints

Consumers may withdraw from the Sales Agreement for Products purchased in the Online Store without giving a reason by submitting an appropriate declaration within 14 days. The product must be in the same condition as when it was sold. Before sending a return, please contact us. Not all products are eligible for return. If you have any questions about whether a product is eligible for return, please contact us.

Please shop carefully.

Is the product you ordered defective? Please submit a complaint, providing all the necessary information. We will respond as soon as possible.